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Our culture is unique combining the strength in depth, comprehensive skill sets, experience and superb logistics of a major international Group with family values. People count. We invest in our staff, customers, suppliers and partners and in return we enjoy powerful and enduring relationships.
Our approach
SCH has pioneered customer care in the PC market place since its inception in 1975. Our clear and consistent strategic mission is to provide major European based Corporates and Government based organisations with a stable flexible IT business partner.
We have enjoyed financial stability with substantial and profitable growth. Coupled with private ownership, this has enabled considerable on-going investment in an evolving infrastructure directly focused on our customers' IT service requirements.
People
We put particular care into identifying and developing skill sets and aim to recruit and train the very best people so we can continue to provide unbeatable support service. Positive proof lies in the high levels of staff retention, that underpin continuity and long term growth in our customer relationships.
Customer Care Training
We constantly develop and extend our range of training courses and activities, including a dedicated customer care programme, resulting in a highly skilled, customer facing employee profile.
Vision
The considerable capacity of our current logistics allows for 100% growth in customer demand. We always have and always will invest for growth in informed anticipation of customer needs.
Scalability
Our distribution centres and logistics are ideally located to deliver effective and efficient distribution in response to the requirements of our customers both nationally and internationally.
Honest and Direct
We recruit, develop and train people, with the skills, flexibility and 'can do' attitude to draw on experience and find reliable, cost effective, workable solutions.
Flexibility
We build flexibility into every aspect of our service delivery because every customer is unique. We work on 'and/with' rather than 'either/or'.
Excellence
We operate to high standards and select our suppliers, people and processes with the aim of being the best. Building and maintaining organisational excellence is a long term proposition which demands stability, vision and ownership.
Quality
We are committed to a culture of continuous improvement, never accepting it can't be done better !
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If you want to make a difference,
we are interested in talking to you.
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